Many studios require monthly tuition regardless of attendance. However, we feel our busy singers benefit from greater flexibility. Our policy allows cancellation with credit, provided cancellation occurs within the required time frame.
It is our goal to accommodate family plans, and scheduled conflicts. Please understand that there will be times when you must cancel a lesson without sufficient notice due to sudden illness or unforeseen circumstances.
We pledge to honor our commitment to credit lessons cancelled within our time limit, whether we are able to fill the time slot or not. We hope this provides the freedom to make plans and to balance busy lives.
We hope that our students will consider our well being when considering attendance versus late cancellation in the case of illness. If you are not well enough to benefit from the lesson, please use reasonable sense, regardless of losing a lesson slot.
Timely Notice Credit
To cancel a lesson without being charged for that lesson, notification must be received via email at by 12:00 p.m. on the day prior to your lesson. If you contact the studio after 12:00 p.m., you remain responsible for the lesson time.
Make-up Lessons: A make up lesson may be scheduled for planned absences.
Extra Lessons: There are times when more lesson time is needed. Also, an additional lesson may be scheduled as necessary, in the case of an unexcused absence. Please note that the additional lesson would be on the record as an extra lesson rather than a make up lesson.
We encourage you to keep us informed of your scheduling needs, and we will do our best to accommodate you.
The studio remains open on all of the "lesser" Monday holidays. The exceptions are when one of the holidays listed below falls on a Monday. When that occurs, we give plentiful notice.
The studio will be closed on Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, the 4th of July, and February 23 (Laurie Nelson's birthday. (o; ). There will be a break during Fairfax County's winter break which varies from year to year. An email will go out late in November announcing the dates for that break period.
First Choice; Lessons From Home:
First choice for weather rescheduling is to maintain your planned time via video. Our apps are
Facebook's video app in Messenger.
Video lessons are an effective alternative and a good choice for safety during a weather event. You should reach out to the studio if you prefer to take your lesson from home. Your teacher will then contact you to make arrangements. Your lesson will probably take place in your original time slot.
Same day cancellation with rescheduling:
Weather credits may be issued for major weather events with the caveat that weather related cancellations/credits
must be rescheduled within 90 days.
If there is snow or ice on the roads you may call the day of your lesson and your lesson will be credited to reschedule.
There must be snow or ice on the roads for same day cancellation with rescheduling to apply. Cancellations due to snow in the forecast or snow on the grass and sidewalks, will not result in cancellation with rescheduling.
In the case of a major weather event, (blizzard/hurricane, etc.), we will call to officially close the studio and we will organize your video lessons or assist your rescheduling.
If an offered lesson slot is not accepted within 90 days, the credit will be void.
Regular lesson slots:
Most lessons slots are weekly for one half hour. There are also limited spots available for alternating week lesson slots. Weekly hour long lesson slots are available serious singers, but only at our invitation.
We are fortunate to offer lessons with wonderful staff instructors trained in the Nelson Method. Each is highly qualified. See voice studio tab for information.
We encourage our singers who are interested in musical theatre and/or opera, to take advantage of our acting studio. In today's world, it is an essential skill and the difference between getting cast or getting lost in the crowd. Our instructors are skilled, informed, patient and encouraging.
If you are on the cancellation list, you are first in line for the next regular weekly opening that occurs. Depending on the student’s availability, we usually could have 2-3 lessons each month in other students' cancelled lesson times, sometimes more. Openings occur when, in keeping with our studio cancellation policy, students inform me of their absences ahead of time. For scheduling, I'll be in touch by email if we have a few days notice, or by phone if an opening comes up at the last minute.
Accepted modes of payment are cash or check. Checks are made payable to NM Productions, Inc for all lessons, whether with Laurie Nelson, Brad Davis or with our staff.
Payment Schedule for Cancellation Scheduling:
If we are scheduling lessons in cancellation times, payment will be due at each lesson via check or cash.
Reserving a Weekly Slot:
To reserve a permanent weekly lesson time, payment will be due at the first lesson of each month for all lessons scheduled that month. Most months, there will be four lessons, but some months there will be five. If a student also takes acting lessons, it's fine to include payment in one check, but please make a note of how you want the funds to be applied so that we credit your payment correctly.
If we are changing from cancellations to a weekly time slot, we will send a reminder of this change in payment schedule.
Cancellation Notice and Credits:
Lessons cancelled with adequate notice will be credited to the following month, and you should adjust your payment accordingly. If late notice is given, while we do appreciate the heads up, you remain responsible for the lesson time. Please see our cancellation policy for details on what is considered late notice.
Current rates will be discussed via email or by phone. Rate changes are infrequent; if a rate change is to occur, fair notice is given.